Privacy Policy
This document is generated from the website configuration and should be reviewed for legal accuracy before publication.
Data Controller
Roterpunkt (Spain) operates Roterpunkt and is responsible for the processing of personal data described in this document.
Contact Details
- Email: mail@roterpunkt.com
- Phone: +34 628 421 943
- Address: Av. Alejandro Rossellò 15 5° H-3 07002 Palma de Mallorca
- Data protection contact: Roterpunkt S.L.
- Registration: B57790404
- VAT: ESB57790404
- Representative: Claudia Crotti-Erni
What data we process
We process personal data when you visit this website, contact us, place an order, or consent to optional technologies.
- Information you submit through email, contact forms, or direct enquiries.
- Technical log data such as IP address, browser type, device information, and access time for security and service stability.
- Cookie and consent preferences needed to remember your settings and protect the website.
- Information processed by website tools and plugins configured for site operation and communication.
- Order, billing, shipping, and account data needed to fulfill purchases and customer service requests.
- Usage data used to understand traffic and improve the website when analytics consent is granted.
- Marketing and newsletter interaction data when you opt in to promotional communications or marketing cookies.
Purposes and legal bases
Depending on the interaction, we process data on one or more of the following legal bases:
- To perform a contract or take steps before entering into a contract.
- To comply with legal obligations such as accounting, tax, and consumer protection requirements.
- To operate, secure, and improve the website based on our legitimate interests.
- To use optional analytics and marketing technologies when you provide consent.
Hosting and service providers
We work with selected service providers that process data on our behalf or as independent controllers when required for website operation.
- Hosting provider: Hetzner
- Hosting location: Germany
- Address: Hetzner Online GmbH Industriestr. 25 91710 Gunzenhausen, Germany +49 (0)9831 505-0 info@hetzner.com
Configured website services
- WordPress: Information processed by website tools and plugins configured for site operation and communication.
- WooCommerce: Order, billing, shipping, and account data needed to fulfill purchases and customer service requests.
- Google LLC: Usage data used to understand traffic and improve the website when analytics consent is granted.
- Formidable Pro: Information you submit through email, contact forms, or direct enquiries.
- Albacross: Marketing and newsletter interaction data when you opt in to promotional communications or marketing cookies.
International transfers
When providers process data outside your country, we rely on appropriate safeguards required by applicable data protection law.
Retention periods
We keep personal data only for as long as necessary for the relevant purpose, legal obligation, or legitimate interest.
- Enquiry data is usually kept for as long as needed to answer your request and for a reasonable follow-up period.
- Consent preferences are stored so your choices can be respected on future visits.
- Order and invoice data may be retained for statutory accounting and tax periods.
- Analytics data is retained according to the provider settings configured for the website.
Your rights
Depending on applicable law, you may have the right to access, rectify, erase, restrict, object, and request portability of your personal data, as well as withdraw consent at any time.
You may also lodge a complaint with the competent supervisory authority in your country of residence or where the processing takes place.